Shipping policy
Last updated: October 10, 2026
Online Ordering and Shipping Are Currently Unavailable
Big Pack Hobby Shop is currently using shopbigpack.com as a public catalog of products available at our physical retail store.
We are not currently accepting orders, payments, or shipping requests through this website.
Products displayed on shopbigpack.com are intended to help customers browse our current or recently available inventory before visiting the store.
In-Store Purchases
Products are available for purchase at:
Big Pack Hobby Shop
156 W Passaic St, Suite A
Rochelle Park, NJ 07662
United States
Current store hours and directions are available on our Visit page.
Inventory can change throughout the day and may sell before the website is updated. Viewing a product on the website does not reserve the item.
For a specific or high-value product, we recommend contacting the store before traveling.
Phone: (201) 280-7947
Product Availability
We make reasonable efforts to keep online inventory accurate, but the website should not be treated as a guarantee that a particular item will still be available when you arrive.
An item marked “In Stock at Big Pack” reflects the inventory information available to our system at that time.
Products marked out of stock are not currently available for ordinary in-store purchase unless our staff confirms otherwise.
Holds and Special Arrangements
Products are not automatically reserved by viewing them online.
If Big Pack staff separately agrees to place an item on hold or make another special arrangement, the specific terms of that arrangement will be communicated directly to you.
Do not send payment or arrange shipment unless Big Pack Hobby Shop has specifically authorized the transaction.
Previously Accepted Orders
If Big Pack previously accepted an online or shipped order before online ordering was disabled, that transaction remains subject to the policies and terms presented or agreed to at the time the order was placed.
Customers with questions about an existing order should contact us directly.
Future Online Ordering
Big Pack Hobby Shop may offer online ordering, local pickup, delivery, or shipping again in the future.
Before those services are reactivated, this policy will be updated to explain applicable processing times, shipping methods, charges, delivery expectations, cancellations, and other terms.
Contact Us
Questions about inventory or an existing transaction can be directed to:
Big Pack Hobby Shop
156 W Passaic St, Suite A
Rochelle Park, NJ 07662
Phone: (201) 280-7947
Email: sales@plospops.com