Shipping policy

Last updated: September 11, 2026

Big Pack Hobby Shop is operated by Drinco De Mayo LLC in Rochelle Park, New Jersey. Here is how orders move from our shop to your collection.

Processing and delivery

For in-stock orders, please allow 1–3 business days after ordering for us to hand your package to the selected carrier, unless the product listing states another processing period. Processing time is separate from the carrier’s delivery estimate. Weekends and holidays can affect processing and transit.

Regular payment methods are accepted for orders shipping within the USA. Available shipping services, charges, and any applicable offers appear at checkout. A carrier estimate is not a guaranteed arrival date unless the selected service explicitly provides one. Use the shipment information provided with your order to follow its progress.

Preorders and mixed orders

When one order includes in-stock and preorder items, we ship the order together once its final preorder item becomes available. Place separate orders if you want in-stock items shipped sooner. Refer to each preorder listing for its expected release or shipment timing.

If we cannot ship within the stated time, we will provide a revised estimate and the opportunity to consent to the delay or cancel the unshipped items for a prompt refund, as required by applicable law. Required delay cancellations are not subject to a cancellation fee.

International orders

International orders must be paid in cryptocurrency. Contact sales@plospops.com before placing an international order to confirm destination availability, shipping costs, and approved payment instructions. Do not send cryptocurrency before we confirm the order and payment details. Import duties, taxes, and customs charges not collected at checkout are the customer’s responsibility under the destination’s rules. Customs processing can affect arrival time. Check local import requirements before ordering.

Packing and condition

We inspect and pack collectibles with care before shipping. Mass-produced retail boxes and outer wrapping can have minor cosmetic wear; see our card and box condition guide. Cosmetic retail-box wear is different from a wrong item, material undisclosed damage, or a product that does not match its listing.

Address changes, missing packages, and damage

Check your shipping address before paying. Contact us immediately if a correction is needed; changes may not be possible after shipment. If a parcel appears lost, damaged, or incorrectly delivered, contact us with the order number and available tracking details so we can investigate with the carrier. Keep damaged packaging and take clear photos. A delivery scan alone does not remove any rights you have under applicable law.

Special event products

For event products sold under our existing event-shipping terms, shipment occurs when the event sells out or after 7 days, whichever comes first, unless the listing provides a different schedule. The listed schedule and any legally required delay options apply.

Questions? sales@plospops.com · (201) 280-7947.