Store Policy

THE DETAILS BEHIND THE DEAL

Clear condition. Straightforward policies. A real shop you can reach.

Find the answer before checkout

• Shipping and preorders — processing, combined orders, international charges, and delivery issues.
• Returns, refunds, and cancellations — final-sale rules and order concerns.
• Card and box condition — cosmetic wear, “as is” listings, and packaging expectations.
• Terms and payment conditions — ordering, payments, product descriptions, and your rights.
• Privacy — information used by the store and how to make a privacy request.
• Real vs fake Pokémon cards — learn the checks and try the practice round.

Buying from Big Pack

We sell genuine products and inspect collectibles before shipping. Mass-produced packaging can show minor wear. The individual listing’s condition description takes priority over general packaging expectations. Final-sale and “as is” wording do not excuse counterfeit or materially misdescribed goods, or remove non-waivable rights.

Talk to us

sales@plospops.com · (201) 280-7947
Big Pack Hobby Shop
156 W Passaic St, Suite A, Rochelle Park, NJ 07662